WebCOPC, Microsoft Advance Expert, Six Sigma Green belt certified. 19 years of experience in managing both WFM/MIS and OPERATIONS in a Contact Center-BPO set … WebA seasoned PMP® & COPC® certified CX Implementation Leader with a track record of achieving sales, business development, client delivery, …
Reshma Abdullah COPC Certified Implementation Leader
Web* Assure COPC Certification processes are compliant. * Review & audit all departments/verticals like HR, BD, IT, Operations, Quality, WFM, and Training on all metrics adherence to processes on... WebIndividual Certification Now Available: COPC Certified Professional Manager (Silver Series) Learn the foundations of contact center management performance with the Silver Bundle Series of 12 programs + and earn your certification through successfully … COPC Inc. offers public classroom training for individuals throughout our service … With the COPC ® Management Series Training Online Silver Bundle, you have … COPC Inc. offers online, public, and private classes providing customer experience … What is the COPC Inc. refund policy for public classroom courses? ... COPC Inc. 174 West Comstock Avenue, Suite 200 Winter Park, Florida 32789 … www.copctraining.com COPC® Family of Standards and Six Sigma Proven … COPC® Cost, Efficiency and Productivity Metrics and Management GLOBAL … COPC has found that most companies don’t understand the true cost of attrition and … When you are ready to request and purchase your training program, enter … greene county section 8
Reshma Abdullah COPC Certified Implementation …
WebSkilled in Workforce Management, Data Analytics, and Career Management. Strong program and project management professional … WebAs a Quality Management professional, I have extensive experience in Process Excellence and Transaction Quality, supporting both domestic and international operation centers, including outsourced and captive facilities. My expertise includes deploying effective Quality management mechanisms, leading and mentoring structured process … WebCOPC® Certified Professional Manager with more than 12 years of experience in Customer Service & Contact Center Operations Management (Healthcare, Telecommunications & E-commerce) with a ... fluffy laundry sheets